:root{font-family:Inter,"Microsoft YaHei",system-ui,sans-serif;color:#20314e;background:#f4f6fa;font-size:14px;line-height:1.65}*{box-sizing:border-box}body{margin:0}button,input,textarea,select{font:inherit}a{color:#3158bf;text-decoration:none}button,.button{border:1px solid #3158bf;border-radius:7px;padding:8px 14px;background:#3158bf;color:white;cursor:pointer;display:inline-block}button:disabled{opacity:.5;cursor:wait}button.secondary{background:white;border-color:#d7deea;color:#36445e}button.danger{background:#fff2f1;color:#b23535;border-color:#f0caca}input,textarea,select{padding:9px;border:1px solid #d4dce9;border-radius:7px;background:white;color:inherit;max-width:100%}textarea{width:100%;resize:vertical;min-height:85px}button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible{outline:3px solid #9ab9ff;outline-offset:3px}.sidebar{width:216px;background:#132442;color:#c7d2e7;position:fixed;inset:0 auto 0 0;padding:24px 16px;display:flex;flex-direction:column}.brand{font-size:22px;color:#fff;font-weight:700;display:flex;align-items:center;gap:9px}.brand small{font-size:10px;color:#b9c9e5}.logo{background:#5277ee;border-radius:10px;padding:0 9px}.nav-label{font-size:11px;letter-spacing:2px;color:#8fa3c5;margin:36px 12px 12px}nav a{display:block;color:#bfcce3;padding:10px 15px;border-radius:7px;margin-bottom:4px}nav a.active,nav a:hover{color:white;background:#2b4269}footer{margin-top:auto;color:#8fa3c5;font-size:12px;padding:10px}.workspace{margin-left:216px}header{background:white;border-bottom:1px solid #e1e6ef;min-height:88px;display:flex;align-items:center;gap:18px;padding:16px 30px}header>div{margin-right:auto}.eyebrow{font-size:11px;color:#7d8aa3;display:block}header select{border:0;padding:0;font-size:16px;font-weight:600;max-width:340px}main{padding:26px 30px;max-width:1680px;margin:auto}h1{font-size:25px;margin:0 0 6px}h2{font-size:17px;margin:0 0 14px}h3{font-size:14px;margin:12px 0 8px}p{margin:8px 0}.muted,small{color:#78859b}.intro{color:#78859b;margin-bottom:22px}.badge{font-size:11px;background:#eaf0ff;color:#3158bf;padding:4px 9px;border-radius:20px;white-space:nowrap}.badge.warn{background:#fff1d9;color:#8b5e12}.badge.error{background:#ffecec;color:#b23535}.card{background:white;border:1px solid #e1e6ef;border-radius:11px;padding:21px;margin-bottom:18px}.grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px}.metric{font-size:29px;font-weight:650;color:#1c355f}.metric-label{color:#78859b;font-size:12px}.twocol{display:grid;grid-template-columns:1fr 1fr;gap:18px}.conversation-grid{display:grid;grid-template-columns:235px minmax(280px,1fr) 290px;gap:16px;align-items:start}.conversation-grid .card{padding:15px}.session-list{max-height:600px;overflow:auto}.session{display:block;text-align:left;background:transparent;border:0;border-bottom:1px solid #e8ecf3;border-radius:0;color:#20314e;width:100%;padding:13px 7px;overflow-wrap:anywhere}.session.selected{background:#edf3ff;border-radius:7px}.session small{display:block}.message{border-radius:9px;background:#f1f4f9;padding:13px;margin:12px 0;white-space:pre-wrap;overflow-wrap:anywhere}.draft{background:#edf5ff;border-left:3px solid #719aee}.reason{color:#a35923;font-size:12px;overflow-wrap:anywhere}.actions{display:flex;gap:9px;flex-wrap:wrap;margin:12px 0}.empty{padding:25px;color:#78859b;text-align:center;border:1px dashed #dce2ee;border-radius:7px}table{border-collapse:collapse;width:100%;text-align:left}th,td{padding:11px 12px;border-bottom:1px solid #e8edf4;font-size:13px;vertical-align:top}th{font-weight:500;color:#78859b}pre{white-space:pre-wrap;overflow-wrap:anywhere;font-size:11px;max-height:300px;overflow:auto;background:#f7f9fc;padding:12px;border-radius:7px}details{margin-top:12px}summary{cursor:pointer;color:#6c7e9f}.error-box{background:#fff0ee;color:#b23535;padding:12px;border-radius:8px}.ok-box{background:#edf7f3;padding:12px;border-radius:8px;color:#2b7160}#notice:empty{display:none}#notice{margin-bottom:14px}.field{border-bottom:1px solid #eef1f6;padding:8px 0}.field b{display:block;font-size:12px;color:#77869e}.field span{overflow-wrap:anywhere}.steps{padding-left:20px}.nowrap{white-space:nowrap}@media(max-width:1200px){.conversation-grid{grid-template-columns:200px minmax(260px,1fr)}.conversation-grid .context{grid-column:1/-1}.grid{grid-template-columns:repeat(2,1fr)}}@media(max-width:750px){.sidebar{position:static;width:auto;padding:14px}.brand{font-size:18px}.sidebar .nav-label,footer{display:none}nav{display:flex;overflow:auto;margin-top:10px}nav a{white-space:nowrap;font-size:12px}.workspace{margin:0}header{padding:13px;gap:8px;flex-wrap:wrap}.badge{white-space:normal}main{padding:17px}.conversation-grid,.twocol{display:block}.session-list{max-height:180px}.grid{gap:9px}.card{padding:15px}th,td{padding:8px}}

.catalog-form{display:grid;gap:10px;max-width:780px}.catalog-form label{font-weight:550}.catalog-form input:not([type=checkbox]),.catalog-form select{width:100%}.catalog-form button{justify-self:start}.catalog-confirm{display:flex;align-items:flex-start;gap:9px;font-weight:400!important;margin:10px 0}.catalog-confirm input{margin-top:6px}.catalog-attribute-row{display:grid;grid-template-columns:1fr;gap:5px;border-bottom:1px solid #e1e6ef;padding:10px 0}.catalog-content{white-space:pre-wrap;overflow-wrap:anywhere}.catalog-eligible{color:#28705e}.catalog-form input:disabled,.catalog-form textarea:disabled{background:#f3f5f8}.catalog-form+.muted{margin-top:12px}

/* Keep all business navigation reachable on ordinary laptop viewports. */
.sidebar>nav{flex:1 1 auto;min-height:0;overflow-y:auto;overscroll-behavior:contain}

/* Author display rules must not override role-based hidden controls. */
[hidden]{display:none!important}

/* Keep customer text and reply review readable in a narrow desktop panel. */
@media(min-width:751px) and (max-width:1000px){.conversation-grid{grid-template-columns:minmax(0,1fr)}.conversation-grid .session-list{max-height:210px}}

/* One task at a time: WeChat connection workspace. */
.wechat-connect-page{max-width:960px;margin:0 auto}.wechat-connect-page>h1{margin-bottom:8px}.wechat-connect-page>.intro{margin-bottom:24px}.wechat-connection{padding:30px!important;border:1px solid #dce3ed!important;box-shadow:0 8px 28px #172b4d08}.wechat-connection h2{font-size:24px;line-height:1.4;margin:16px 0 8px}.wechat-badge{display:inline-block;border-radius:999px;padding:6px 12px;background:#f0f3f8;color:#536178;font-size:13px;font-weight:600}.wechat-badge.ready{background:#e9f5ee;color:#256b46}.wechat-identity{color:#67758a;font-size:14px}.wechat-description{max-width:650px;line-height:1.8;color:#44516a}.wechat-steps{display:flex;list-style:none;padding:0;margin:26px 0;gap:12px}.wechat-steps li{flex:1;display:flex;align-items:center;gap:9px;color:#8b96a7;font-size:14px}.wechat-steps li>span{display:grid;place-items:center;width:28px;height:28px;border-radius:50%;background:#edf0f5;flex-shrink:0}.wechat-steps li.current{color:#3159b7}.wechat-steps li.current>span{background:#3159b7;color:white}.wechat-steps li.done{color:#28744d}.wechat-steps li.done>span{background:#e4f3e9}.wechat-actions{display:flex;gap:12px;flex-wrap:wrap;margin:22px 0 12px}.wechat-actions button{min-height:44px;padding:10px 22px}.wechat-details{border-top:1px solid #e5eaf1;margin-top:24px;padding-top:18px}.wechat-details summary{cursor:pointer;color:#66758a;font-size:14px;padding:6px 0}.wechat-details[open]>summary{margin-bottom:12px}.wechat-details .card{box-shadow:none}.wechat-feedback{font-size:14px;line-height:1.7;color:#526378}.wechat-receive-note{background:#f6f8fb;border-radius:10px;padding:16px 18px;margin:20px 0}.wechat-receive-note p{font-size:14px;margin:6px 0 0;color:#66758a}.wechat-footnote{font-size:13px;color:#778498;margin-top:20px}@media(max-width:720px){.wechat-connection{padding:20px!important}.wechat-connection h2{font-size:21px}.wechat-steps{gap:7px}.wechat-steps li{font-size:12px;gap:5px}.wechat-steps li>span{width:24px;height:24px}}
/* Account observation uses two existing conversation columns. */
[data-account-observed-inbox] .conversation-grid{grid-template-columns:minmax(180px,235px) minmax(0,1fr)}.observed-needs{background:#f1f5fc;border-radius:9px;padding:12px 14px;margin:12px 0;color:#20314e}.observed-needs strong{color:#3158bf}.observed-needs p{margin:4px 0}@media(max-width:1000px){[data-account-observed-inbox] .conversation-grid{grid-template-columns:minmax(0,1fr)}}

/* Normal customer reply: each decision stays visible as one readable row. */
[data-account-reply] select,[data-account-reply] textarea{display:block;width:100%;box-sizing:border-box;margin:10px 0;}
[data-account-reply] label{display:flex;align-items:flex-start;gap:8px;margin:14px 0 4px;line-height:1.6;}
[data-account-reply] input[type=checkbox]{flex:0 0 auto;width:auto;margin-top:5px;}
[data-account-reply] button{margin:6px 8px 6px 0;}
[data-account-reply] .reason{line-height:1.7;}

/* Ink Gold V2: presentation only. Original role visibility and actions retained. */
:root{--paper:#F7F5F0;--ink:#171916;--gold:#B49A65;--gold-dark:#735D32;--muted:#77746C;--line:#E7E3D9;--surface:#FFFFFF;--soft:#F0EBE0;--success:#35644B;--error:#A43F35;--warning:#80591F;--radius:12px;font-family:"Microsoft YaHei UI","Microsoft YaHei","PingFang SC",system-ui,sans-serif;color:var(--ink);background:var(--paper);line-height:1.7;font-size:14px;color-scheme:light}
body{background:var(--paper);color:var(--ink)}a{color:var(--gold-dark)}a:hover{text-decoration:underline;text-underline-offset:4px}button,.button{background:var(--gold);color:var(--ink);border:1px solid var(--gold);border-radius:8px;padding:9px 17px;font-weight:600;min-height:40px;transition:background .15s,border-color .15s;box-shadow:0 1px 2px #17191606}button:hover,.button:hover{background:#C7AF7D;border-color:#C7AF7D;text-decoration:none}button:active{background:#A78C55}button:disabled{opacity:1;background:#E9E5DC;color:#77746C;border-color:var(--line);cursor:not-allowed;box-shadow:none}button.secondary{background:white;border-color:var(--line);color:var(--ink)}button.secondary:hover{background:var(--soft);border-color:#C8B992}button.danger{background:#FBEEEB;color:var(--error);border-color:#E8C5BE}button.danger:hover{background:#F6DFD9}input,textarea,select{background:white;color:var(--ink);border-color:#D6D0C2;border-radius:8px;min-height:40px;accent-color:var(--gold-dark)}input[type=checkbox],input[type=radio]{min-height:0;width:16px;height:16px;flex-shrink:0}input:disabled,textarea:disabled,select:disabled{background:var(--soft);color:var(--muted)}input::placeholder,textarea::placeholder{color:var(--muted)}button:focus-visible,a:focus-visible,input:focus-visible,textarea:focus-visible,select:focus-visible,summary:focus-visible{outline:3px solid var(--gold-dark);outline-offset:3px}
.sidebar{width:228px;background:var(--ink);color:#D9D6CD;padding:28px 16px 18px;border-right:1px solid #2F302A}.brand{font-size:23px;letter-spacing:.2px;color:var(--ink);gap:10px}.sidebar .brand{color:var(--paper);padding:0 10px}.brand small{color:var(--gold);font-weight:400}.logo{display:inline-grid;place-items:center;background:var(--gold);color:var(--ink);border-radius:8px;width:33px;height:35px;font-size:22px;font-weight:700;padding:0;box-shadow:inset 0 0 0 1px #FFFFFF33}.sidebar .nav-label{color:#AEA89B;letter-spacing:2px;margin:32px 14px 14px}.sidebar nav a{color:#CFCBBF;padding:11px 15px;border-radius:8px;margin-bottom:5px;border:1px solid transparent;line-height:1.5}.sidebar nav a:hover{background:#292B25;color:var(--paper);text-decoration:none}.sidebar nav a.active{background:#353228;border-color:#685B40;color:#E5D1A4;box-shadow:inset 3px 0 var(--gold)}.sidebar footer{color:#B4AFA1;border-top:1px solid #35362F;line-height:1.8;margin-top:20px;padding-top:18px}.workspace{margin-left:228px}header{min-height:88px;border-bottom:1px solid var(--line);padding:20px 32px;background:#FFFFFFE6}.eyebrow{color:var(--muted);font-size:11px;letter-spacing:1px}header select{color:var(--ink)}main{padding:28px 32px;max-width:1680px}h1{font-size:27px;font-weight:650;letter-spacing:.5px;line-height:1.4;margin-bottom:8px}h2{font-size:17px;font-weight:650}h3{font-size:14px}.muted,small,.intro,.metric-label{color:var(--muted)}.intro{line-height:1.8;margin-bottom:24px}.card{border:1px solid var(--line);border-radius:var(--radius);background:white;padding:22px;box-shadow:0 3px 14px #17191603}.metric{font-size:31px;font-weight:600;color:var(--ink);font-variant-numeric:tabular-nums;letter-spacing:-.8px}.metric-label{font-size:12px}.grid{gap:18px}.badge{background:var(--soft);color:var(--gold-dark);border:1px solid #DDD1B9;font-size:12px;padding:3px 9px;white-space:normal;display:inline-block}.badge.warn{background:#FFF3DE;color:var(--warning);border-color:#E8D4AC}.badge.error{background:#FBEDEA;color:var(--error);border-color:#EAC9C2}.ok-box,.catalog-eligible{color:var(--success)}.ok-box{background:#EDF4EF;border:1px solid #D6E4D9}.error-box{background:#FBEEEB;color:var(--error);border:1px solid #E8C5BE}.empty{border-color:var(--line);background:#FBFAF7;color:var(--muted);padding:30px 18px}.reason{color:var(--warning);line-height:1.8}
.conversation-grid{grid-template-columns:235px minmax(0,1fr) 285px;gap:18px}.conversation-grid .card{padding:18px;min-width:0}.session{color:var(--ink);border-bottom:1px solid var(--line);font-weight:400;padding:15px 10px;min-height:64px}.session:hover{background:#F7F4ED;border-color:var(--line)}.session.selected{background:var(--soft);box-shadow:inset 3px 0 var(--gold);border-radius:8px}.session small{color:var(--muted);margin-top:4px}.message{background:#F5F3EE;border:1px solid #ECE8DF;border-radius:10px;padding:16px;line-height:1.9}.draft{background:#FBF7EC;border:1px solid #E9DDC2;border-left:3px solid var(--gold);color:var(--ink)}.observed-needs{background:#F4F0E6;color:var(--ink);border:1px solid var(--line);border-radius:10px}.observed-needs strong{color:var(--gold-dark)}[data-account-reply]{border-top:1px solid var(--line);padding-top:16px}[data-account-reply] textarea{line-height:1.9;min-height:120px}.field{border-color:var(--line)}.field b{color:var(--muted)}pre{background:#F5F3EE;border:1px solid var(--line);color:var(--muted)}summary{color:var(--gold-dark);padding:4px 0}table{font-variant-numeric:tabular-nums}th{background:#F8F6F1;color:var(--muted);font-weight:600}th,td{border-bottom:1px solid var(--line);padding:13px 12px;overflow-wrap:anywhere}tbody tr:hover{background:#FCFBF8}.catalog-attribute-row{border-color:var(--line)}.catalog-form{gap:12px}.catalog-form label{color:#44453F}.catalog-form input:disabled,.catalog-form textarea:disabled{background:var(--soft)}
.wechat-connection{border-color:var(--line)!important;box-shadow:0 5px 24px #17191604}.wechat-badge{background:var(--soft);color:var(--muted)}.wechat-badge.ready{background:#EDF4EF;color:var(--success)}.wechat-identity,.wechat-feedback,.wechat-footnote,.wechat-receive-note p{color:var(--muted)}.wechat-description{color:#44453F}.wechat-steps li{color:var(--muted)}.wechat-steps li>span{background:var(--soft)}.wechat-steps li.current{color:var(--gold-dark)}.wechat-steps li.current>span{background:var(--gold);color:var(--ink)}.wechat-steps li.done{color:var(--success)}.wechat-steps li.done>span{background:#E7F0E8}.wechat-details{border-color:var(--line)}.wechat-details summary{color:var(--gold-dark)}.wechat-receive-note{background:#F5F2EA;border:1px solid var(--line)}
body.ink-auth .workspace{margin:0}body.ink-auth header{max-width:none}body.ink-auth main{max-width:540px;padding:52px 28px}body.ink-auth main>h1,body.ink-auth #account-page>h1{margin-bottom:24px}body.ink-auth .catalog-form{padding:28px;margin:24px 0;border:1px solid var(--line);border-radius:14px;background:white;box-shadow:0 12px 40px #17191605}body.ink-auth .catalog-form button{width:100%;justify-self:stretch;margin-top:10px}body.ink-auth main>p{font-size:13px;color:var(--muted)}body.ink-auth{background:radial-gradient(ellipse at 8% 15%,#E8E3D655,transparent 42%),var(--paper)}
[hidden]{display:none!important}@media(max-width:1250px){.conversation-grid{grid-template-columns:210px minmax(0,1fr)}.conversation-grid .context{grid-column:1/-1}.grid{grid-template-columns:repeat(2,minmax(0,1fr))}}@media(min-width:751px) and (max-width:1050px){.conversation-grid{grid-template-columns:minmax(0,1fr)}.session-list{max-height:220px}.sidebar{width:196px}.workspace{margin-left:196px}main{padding:24px 22px}}@media(max-width:750px){.sidebar{position:static;width:auto;padding:18px 14px}.sidebar .brand{font-size:20px}.sidebar>nav{display:flex;overflow-x:auto;padding-top:8px;gap:4px}.sidebar nav a{margin:0;white-space:nowrap;flex-shrink:0}.sidebar nav a.active{box-shadow:inset 0 -2px var(--gold)}.sidebar .nav-label,.sidebar footer{display:none}.workspace{margin:0}header{padding:16px;gap:10px;min-height:72px}main{padding:22px 16px}h1{font-size:23px}.conversation-grid,.twocol{display:block}.card{padding:17px}.grid{gap:12px}.metric{font-size:27px}.card:has(>table){overflow-x:auto}table{min-width:480px}body.ink-auth main{padding:30px 20px}}@media(prefers-reduced-motion:reduce){*{transition:none!important;scroll-behavior:auto!important}}

/* Structural layouts: overview workspace, independent conversation/review panes. */
.nav-group-label{display:block;color:#AEA89B;font-size:11px;letter-spacing:1.5px;padding:20px 14px 9px}.ink-home-hero{display:flex;justify-content:space-between;align-items:center;gap:24px;padding:28px 30px;margin:20px 0 24px;border:1px solid var(--line);border-radius:14px;background:linear-gradient(115deg,#EDE7D9 0%,#F7F4EC 65%,#FFF 100%)}.ink-home-hero h2{font-size:26px;font-weight:550;margin:8px 0}.ink-home-hero .button{flex-shrink:0}.ink-metrics .card{position:relative;padding:20px 24px}.ink-metrics .card:before{content:"";position:absolute;top:23px;right:23px;width:7px;height:7px;background:var(--gold);border-radius:50%}.ink-home-work{display:grid;grid-template-columns:minmax(0,1.7fr) minmax(280px,1fr);gap:22px;margin-top:6px}.ink-quick-links{display:grid;grid-template-columns:1fr 1fr;gap:14px;margin-top:22px}.ink-quick-link{display:flex;flex-direction:column;gap:10px;padding:24px 20px;min-height:126px;border:1px solid var(--line);border-radius:10px;background:#FBFAF7;color:var(--ink)}.ink-quick-link:hover{background:var(--soft);border-color:#C8B992;text-decoration:none}.ink-quick-link b{font-size:16px;font-weight:600}.ink-quick-link small{font-size:12px}.ink-service-column .card>a{display:block;margin-top:12px;font-size:13px}.ink-service-column .badge{display:table}.ink-service-column .card:last-child{margin-bottom:0}
[data-account-observed-inbox]{padding:0;background:transparent;border:0;box-shadow:none}[data-account-observed-inbox]>h2{font-size:13px;color:var(--muted);margin:0 0 12px}[data-account-observed-inbox] .ink-conversation{grid-template-columns:210px minmax(290px,1fr) minmax(310px,.95fr);align-items:start;gap:16px}.ink-customer-list{position:sticky;top:18px;max-height:calc(100vh - 160px);overflow-y:auto}.ink-message-thread{min-height:480px;max-height:calc(100vh - 160px);overflow-y:auto}.ink-message-thread>h2{position:sticky;top:-18px;z-index:1;background:white;padding:12px 0;border-bottom:1px solid var(--line)}.ink-review-pane{background:#FEFDF9!important}.ink-review-pane>h2{border-bottom:1px solid var(--line);padding-bottom:14px}.ink-review-pane [data-account-reply]{border-top:0;padding-top:0}.ink-review-pane .message,.ink-review-pane textarea{background:white}.ink-review-pane select{width:100%}.ink-review-pane .actions{align-items:center}.ink-review-pane button{min-height:40px}.ink-message-thread .message{margin:16px 0;max-width:96%;border-top-left-radius:2px}.ink-message-thread .message small{font-size:11px}.ink-message-thread .observed-needs{font-size:12px}.ink-customer-list .session small{font-size:11px}.ink-customer-list>h2{font-size:14px}.ink-review-pane .reason{padding:10px 12px;background:#FAF3E5;border-radius:8px}
@media(max-width:1400px) and (min-width:1001px){[data-account-observed-inbox] .ink-conversation{grid-template-columns:190px minmax(0,1fr)}.ink-review-pane{grid-column:2}.ink-message-thread{max-height:540px;min-height:300px}.ink-customer-list{grid-row:span 2}}@media(max-width:1000px){[data-account-observed-inbox] .ink-conversation{grid-template-columns:minmax(0,1fr)}.ink-customer-list{position:static;max-height:220px}.ink-message-thread{min-height:260px;max-height:500px}.ink-review-pane{grid-column:auto}.ink-home-work{grid-template-columns:1fr}.ink-home-hero{padding:24px}.ink-home-hero h2{font-size:22px}}@media(max-width:750px){.nav-group-label{display:none}.ink-home-hero{display:block}.ink-home-hero .button{margin-top:12px}.ink-quick-links{grid-template-columns:1fr}.ink-quick-link{min-height:100px;padding:18px}.ink-conversation .card{margin-bottom:14px}.ink-message-thread>h2{position:static}}

/* Ink Gold navigation density and enterprise identity */
.sidebar nav{scrollbar-width:thin;scrollbar-color:#5F5D52 #171916} .sidebar nav::-webkit-scrollbar{width:6px}.sidebar nav::-webkit-scrollbar-track{background:#171916}.sidebar nav::-webkit-scrollbar-thumb{background:#5F5D52;border-radius:3px}
header select:disabled{color:#44463E;opacity:1;-webkit-text-fill-color:#44463E}

/* Six product entrances share the same original business routes. */
.sidebar nav{margin-top:26px}.sidebar nav a{padding:15px 16px;margin-bottom:9px}.sales-links{display:flex;flex-wrap:wrap;gap:10px 22px;align-items:center}.sales-tabs{border-bottom:1px solid var(--line);padding:0 0 15px;margin:0 0 26px}.sales-tabs a{padding:8px 14px;border:1px solid transparent;border-radius:7px;color:var(--muted);font-size:13px}.sales-tabs a:hover{background:var(--soft);color:var(--ink);text-decoration:none}.sales-tabs a.active{background:white;border-color:#D7C8A9;color:var(--gold-dark)}.sales-status-list{display:grid;grid-template-columns:max-content minmax(0,1fr);gap:8px 16px;font-size:13px;line-height:1.7}.sales-status-list dt{color:var(--muted)}.sales-status-list dd{margin:0;overflow-wrap:anywhere}.sales-secondary{margin:18px 0;padding:14px 0;border-top:1px solid var(--line)}.sales-secondary summary{cursor:pointer;line-height:1.7}.sales-secondary[open]>summary{margin-bottom:14px}.sales-secondary label{display:block;margin:12px 0;line-height:1.8;font-size:13px}.sales-secondary input[type=checkbox]{width:auto;margin-right:7px}.sales-guide{padding-left:22px;counter-reset:none}.sales-guide li{padding:8px 0;color:var(--gold-dark)}.sales-guide li p{font-size:13px;margin:7px 0 12px;line-height:1.8}.sales-conversation-actions>.badge{margin:14px 0}.sales-conversation-actions .card{margin-top:18px}.sales-conversation-actions .actions{gap:10px}.ink-customer-list input[type=search]{width:100%;margin:0 0 12px}.sales-conversation-actions .message{font-size:13px}.sales-conversation-actions textarea{min-height:110px}.sales-tabs+.intro{margin-top:18px}@media(max-width:750px){.sidebar nav{margin-top:14px}.sidebar nav a{padding:10px 13px;margin-bottom:0}.sales-tabs{gap:4px;overflow-x:auto;flex-wrap:nowrap}.sales-tabs a{white-space:nowrap}.sales-status-list{grid-template-columns:1fr;gap:4px}.sales-status-list dd{margin-bottom:8px}}

/* WeChat-style chronology; direction and status belong to each recorded message. */
.ink-message-thread .chat-timeline{display:flex;flex-direction:column;gap:18px;padding:14px 0 20px;min-width:0}
.chat-entry{display:flex;flex-direction:column;align-items:flex-start;gap:5px;min-width:0;width:100%;margin:0}
.chat-entry--outgoing{align-items:flex-end}
.chat-message-meta{display:flex;flex-wrap:wrap;align-items:baseline;gap:4px 10px;color:var(--muted);font-size:11px;line-height:1.6;max-width:88%}
.chat-entry--outgoing .chat-message-meta{justify-content:flex-end;text-align:right}
.chat-message-author{font-weight:600;color:#615E55}
.chat-bubble{position:relative;box-sizing:border-box;max-width:min(88%,42rem);padding:12px 15px;border:1px solid var(--line);border-radius:2px 12px 12px 12px;background:#F3F1EB;color:var(--ink);line-height:1.85;box-shadow:0 1px 2px #17191604}
.chat-bubble p{white-space:pre-wrap;overflow-wrap:anywhere;word-break:normal;margin:0;min-width:0}
.chat-entry--outgoing .chat-bubble{background:#EFE7D5;border-color:#DCCEAF;border-radius:12px 2px 12px 12px}
.chat-entry--draft .chat-bubble{background:#FBFAF6;border-style:dashed;border-color:#C9BEA4}
.chat-message-status{display:block;box-sizing:border-box;max-width:min(88%,42rem);font-size:11px;line-height:1.65;color:var(--muted);white-space:normal;overflow-wrap:anywhere;margin:0;padding:0 2px}
.chat-entry--outgoing .chat-message-status{text-align:right}
.chat-entry--uncertain .chat-message-status,.chat-entry--review .chat-message-status{color:var(--warning)}
.chat-entry--draft .chat-message-author{color:var(--muted)}
.chat-entry--observed .chat-message-status{color:var(--success)}
.chat-timeline-notice{align-self:center;max-width:94%;box-sizing:border-box;padding:8px 12px;margin:2px 0;font-size:11px;line-height:1.75;color:var(--muted);background:#F8F6F1;border:1px solid var(--line);border-radius:7px;overflow-wrap:anywhere}
@media(max-width:750px){.ink-message-thread .chat-timeline{gap:16px}.chat-bubble{max-width:94%;padding:10px 12px}.chat-message-meta,.chat-message-status{max-width:94%}.chat-message-meta time{font-size:10px}.chat-timeline-notice{max-width:100%}.chat-entry{gap:4px}}

/* Reception pane: current state, concise outcomes, optional original records. */
.ink-review-pane .reception-current{padding:16px;border:1px solid #DCCEAF;border-radius:10px;background:#F5F0E4;margin:2px 0 16px}
.reception-current>strong{display:block;font-size:18px;color:var(--ink);line-height:1.5}
.reception-current p{margin:8px 0;color:#615E55;font-size:13px;line-height:1.8}
.reception-current>a{font-size:12px}
.ink-review-pane .reception-actions{display:flex;flex-wrap:wrap;gap:8px;margin:0 0 22px}
.reception-actions button{font-size:12px;padding:8px 12px}
.reception-summary{padding-top:18px;border-top:1px solid var(--line);margin:6px 0 18px}
.reception-summary>h3{font-size:15px;margin:0 0 8px}
.reception-summary>.muted{font-size:12px;margin:0 0 14px}
.reception-results{display:grid;grid-template-columns:minmax(0,1fr) max-content;gap:10px 14px;margin:0 0 16px;font-size:13px}
.reception-results dt{color:#615E55}.reception-results dd{margin:0;font-weight:650;color:var(--ink);font-variant-numeric:tabular-nums}
.reception-quiet{font-size:12px;color:var(--muted);line-height:1.8;margin:10px 0}
.reception-attention-note{font-size:12px;line-height:1.85;color:var(--warning);padding:12px 14px;border:1px solid #E6DAC2;background:#FBF7EE;border-radius:8px;margin:14px 0}
.reception-attention{border:1px solid #DCCEAF;background:#FBF7EE;border-radius:8px;padding:14px;margin:14px 0}.reception-attention>strong{font-size:14px}.reception-attention p{font-size:12px;line-height:1.8}
.reception-records{border-top:1px solid var(--line);margin-top:18px;padding-top:12px}
.reception-records>summary{font-size:13px;cursor:pointer}
.reception-record{padding:16px 0;border-bottom:1px solid var(--line);font-size:12px;line-height:1.8;overflow-wrap:anywhere}
.reception-record>small{display:block;color:var(--muted);font-size:11px;margin-bottom:5px}
.reception-record>strong{display:block;font-size:13px;color:var(--ink)}.reception-record p{margin:8px 0;color:#615E55}
.reception-record .reception-request{color:var(--muted);font-size:11px}
.reception-record button{background:white;border-color:var(--line);font-size:11px;min-height:32px;padding:5px 10px}
@media(max-width:750px){.ink-review-pane .reception-current{padding:14px}.reception-current>strong{font-size:17px}.reception-results{gap:10px}.reception-actions{margin-bottom:18px!important}}

/* Guided catalog: one product and one editing task at a time. */
.catalog-layout{display:grid;grid-template-columns:250px minmax(0,1fr);gap:22px;align-items:start}.catalog-layout>.card{position:sticky;top:18px}.catalog-step-content{min-width:0}.catalog-product-list{display:grid;gap:8px;max-height:50vh;overflow:auto;margin:12px 0}.catalog-product-choice{text-align:left;display:grid;gap:5px;width:100%;background:transparent}.catalog-product-choice[aria-pressed=true]{border-color:var(--gold,#b49860);background:#f1eadc}.catalog-product-choice small{font-weight:400;color:#777}.catalog-step-nav{display:flex;flex-wrap:wrap;gap:6px;margin:16px 0 20px}.catalog-step-nav button{flex:1;min-width:110px;font-size:13px}.catalog-step-nav [aria-current=step]{background:#292a24;color:#fff;border-color:#b49860}.catalog-active-step>.card{margin:0 0 14px}.catalog-saved-row{padding:16px 0;border-bottom:1px solid #e6dfd1}.catalog-saved-row strong,.catalog-saved-row small{display:block;margin-bottom:7px}.catalog-step-actions{display:flex;flex-wrap:wrap;gap:10px;padding:18px 0}.catalog-guided .catalog-form textarea{min-height:140px}.catalog-active-step .catalog-content{white-space:pre-wrap;max-height:45vh;overflow:auto}.reception-three-results dd{font-size:20px}.catalog-active-step .card .card{box-shadow:none}.catalog-active-step .catalog-form{max-width:850px}
@media(max-width:800px){.catalog-layout{grid-template-columns:1fr}.catalog-layout>.card{position:static}.catalog-product-list{max-height:180px}.catalog-step-nav button{flex-basis:30%;min-width:90px}.catalog-step-content h2{overflow-wrap:anywhere}}


/* Task-oriented black, white and gold workspace. No decorative ink textures. */
:root{--paper:#f5f6f7;--ink:#20211f;--gold:#b69a61;--gold-dark:#806734;--muted:#747872;--line:#e2e5e2;--surface:#fff;--soft:#f5f1e7;--radius:8px;line-height:1.55}
.workspace-compact .workspace-takeover>.badge{border:0;border-radius:0;justify-self:start}.workspace-compact .inbox-mobile-label{display:none}.workspace-compact [data-account-observed-inbox]{padding:0;border:0;background:transparent}
body{background:var(--paper);background-image:none}body:before,body:after{content:none!important}.workspace-compact .sidebar{width:176px;padding:16px 10px;background:#1b1d1b;border:0}.workspace-compact .brand{font-size:18px;gap:8px}.workspace-compact .logo{border-radius:6px;padding:1px 7px;background:#b69a61;color:#171916}.workspace-compact .brand small{font-size:9px}.workspace-compact .nav-label{margin:26px 12px 8px;font-size:10px;letter-spacing:1px}.workspace-compact .sidebar nav{margin:0}.workspace-compact .sidebar nav a{display:flex;gap:10px;align-items:center;padding:10px 11px;margin:3px 0;border:0;border-radius:6px;color:#bfc3ba;font-size:13px}.workspace-compact .sidebar nav a.active{background:#36362d;color:#ead39d;box-shadow:inset 2px 0 #b69a61}.workspace-nav-icon{width:20px;text-align:center;font-size:18px;line-height:1;font-family:system-ui,sans-serif}.workspace-compact .sidebar footer{font-size:10px;border:0;line-height:1.4;padding:10px 8px;color:#7f857c}.workspace-compact .workspace{margin-left:176px}.workspace-compact .workspace>header{height:52px;min-height:52px;padding:8px 22px;gap:14px;position:sticky;top:0;z-index:30;background:#fff;border-bottom:1px solid var(--line);box-shadow:none}.workspace-compact header>div{margin-right:0}#workspace-title{font-size:17px;line-height:1.4;letter-spacing:0;margin:0;white-space:nowrap;flex:1;font-weight:650}#workspace-menu{display:none}#workspace-back{font-size:12px;padding:4px 0}.workspace-company{font-size:11px;max-width:240px}.workspace-company .eyebrow{display:none}.workspace-compact header select{font-size:12px;font-weight:400;max-width:220px;background:transparent;padding:3px}.workspace-tools{position:relative;margin:0;padding:0;border:0}.workspace-tools>summary{font-size:12px;color:var(--muted);cursor:pointer;padding:5px}.workspace-tool-options{position:absolute;right:0;top:31px;width:160px;display:grid;gap:5px;padding:8px;background:white;border:1px solid var(--line);border-radius:7px;box-shadow:0 8px 30px #00000012}.workspace-tool-options button{text-align:left;background:white;width:100%;border:0;color:var(--ink);font-size:12px}.workspace-nav-cover{display:none}
.workspace-compact main{padding:16px 22px;max-width:none;margin:0}.workspace-compact #notice:empty{display:none}.workspace-compact #notice:not(:empty){margin-bottom:10px}.workspace-compact #page>.intro{display:none}.workspace-compact h2{font-size:15px;margin:0 0 12px}.workspace-compact h3{font-size:13px;margin:10px 0}.workspace-compact p{margin:7px 0}.workspace-compact small{font-size:11px}.workspace-compact .card{padding:16px;border-radius:8px;box-shadow:none;border-color:var(--line);margin:0 0 14px;background:#fff}.workspace-compact button,.workspace-compact .button{padding:7px 11px;border-radius:6px;min-height:32px;font-size:12px;line-height:1.5;box-shadow:none;background:#fff;color:var(--ink);border:1px solid #d9ddd8}.workspace-compact button:hover,.workspace-compact .button:hover{background:#f5f6f4;border-color:#b9c0b7}.workspace-compact .primary,.workspace-compact button[type=submit]{background:#242824;color:#fff;border-color:#242824}.workspace-compact input,.workspace-compact select,.workspace-compact textarea{padding:8px 10px;font-size:13px;border-radius:6px;border-color:#d9ddd8;background:#fff}.workspace-compact textarea{line-height:1.65}.workspace-compact a{color:#806734}.workspace-compact button:disabled{cursor:default;opacity:.45}.workspace-compact :focus-visible{outline:2px solid #b69a61;outline-offset:2px}.workspace-compact .empty{background:#fafbf9;border:1px dashed #dfe3dd;padding:22px;font-size:12px}.workspace-compact table{font-size:12px;min-width:0}.workspace-compact th,.workspace-compact td{padding:9px 10px;font-size:12px}.workspace-compact th{background:#fafbf9;color:#7b8077;font-weight:500}.workspace-compact .metric{font-size:24px;color:var(--ink)}.workspace-compact .grid{gap:12px}.workspace-compact .sales-links{gap:8px 16px}.workspace-compact .sales-tabs{margin:0 0 14px;padding:0 0 9px;gap:5px}.workspace-compact .sales-tabs a{font-size:12px;padding:6px 10px;border-radius:5px}.workspace-compact .sales-tabs a.active{border-color:#e0d5bc;background:#faf7ed;color:#806734}.workspace-section-select{display:none}.workspace-compact .sales-secondary{padding:10px 0;margin:12px 0}.workspace-compact .catalog-form{max-width:740px;gap:8px}.workspace-compact .catalog-form label{font-size:12px}.workspace-compact .catalog-form textarea{min-height:110px}.workspace-compact .reason{font-size:12px;line-height:1.6}
/* Dashboard: actual control state first, then recorded activity and decisions. */
.workspace-dashboard{max-width:1280px}.workspace-takeover-host>div{display:grid;grid-template-columns:repeat(auto-fit,minmax(320px,1fr));gap:12px}.workspace-takeover-host .workspace-takeover{display:grid;grid-template-columns:1fr auto;gap:3px 18px;align-items:start;border-left:3px solid #b69a61}.workspace-takeover>h2{font-size:13px;color:var(--muted);margin:0}.workspace-takeover>.badge{grid-column:1;font-size:22px;padding:0;margin:0;background:none;color:var(--ink);font-weight:650;width:auto}.workspace-takeover>p.muted{grid-column:1;font-size:12px;margin:3px 0}.workspace-takeover>p.muted:nth-of-type(3){display:none}.workspace-takeover>.actions{grid-column:2;grid-row:1/5;max-width:290px;justify-content:flex-end;align-items:center;gap:8px;margin:0}.workspace-takeover>p:last-child:empty{display:none}.takeover-options{width:100%;text-align:right}.takeover-options summary{font-size:11px;color:var(--muted);cursor:pointer}.takeover-options>a,.takeover-options>button{display:block;width:100%;font-size:11px;margin-top:7px}.workspace-today{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-bottom:12px}.workspace-metric{display:flex;flex-direction:column;padding:15px 18px;background:white;border:1px solid var(--line);border-radius:7px;color:var(--ink)!important;gap:4px}.workspace-metric strong{font-size:26px;font-weight:650;line-height:1.25}.workspace-metric small{color:var(--muted)}.workspace-dashboard .card:has(>.workspace-today){padding:14px 0 0;border:0;background:transparent}.workspace-dashboard .card:has(>.workspace-today)>small{display:block;padding:0 2px}.workspace-dashboard-work{display:grid;grid-template-columns:minmax(0,1.7fr) minmax(250px,1fr);gap:16px}.workspace-task-row{padding:12px 0;border-top:1px solid var(--line)}.workspace-task-row p{font-size:13px;max-width:680px;overflow-wrap:anywhere}.workspace-task-row button{margin-right:8px}.workspace-task-row+ a,.workspace-clear+ a{display:inline-block;margin-top:12px;font-size:12px}.workspace-clear{padding:20px 0;color:var(--muted)}.workspace-guide{border-top:1px solid var(--line);padding:12px 0;font-size:12px}.workspace-guide summary,.workspace-dashboard-work details summary{cursor:pointer;font-size:12px;color:var(--muted)}.workspace-onboarding{display:flex;gap:20px 40px;flex-wrap:wrap;padding-left:18px;margin:12px 0}.workspace-onboarding li{padding-left:2px;font-size:12px}.workspace-history-row{padding:8px 0;border-bottom:1px solid var(--line);display:flex;align-items:center;gap:8px}.workspace-history-row small{flex:1}.workspace-history-row button{white-space:nowrap;font-size:11px}
/* Inbox: give the body most of the viewport. Each side panel is optional. */
.workspace-compact [data-route=conversations]>.sales-tabs{margin:0 0 10px;padding-bottom:8px}.workspace-compact [data-account-observed-inbox]{height:calc(100dvh - 116px);min-height:420px;overflow:hidden;margin:0}.workspace-compact [data-account-observed-inbox]>h2{display:none}.workspace-compact [data-account-observed-inbox] .ink-conversation{display:grid;grid-template-columns:230px minmax(0,1fr) 280px;gap:0;height:100%;align-items:stretch;border:1px solid var(--line);border-radius:8px;overflow:hidden;background:#fff;position:relative}.workspace-compact [data-account-observed-inbox][data-list-visible=false] .ink-conversation{grid-template-columns:minmax(0,1fr) 280px}.workspace-compact [data-account-observed-inbox][data-details-visible=false] .ink-conversation{grid-template-columns:230px minmax(0,1fr)}.workspace-compact [data-account-observed-inbox][data-list-visible=false][data-details-visible=false] .ink-conversation{grid-template-columns:minmax(0,1fr)}.workspace-compact [data-list-visible=false] .ink-customer-list,.workspace-compact [data-details-visible=false] .ink-review-pane{display:none}.workspace-compact .ink-conversation>.card{border:0;border-radius:0;margin:0;min-width:0;min-height:0;max-height:none;height:100%;position:static;grid-column:auto;grid-row:auto;box-shadow:none}.workspace-compact .ink-conversation>.ink-customer-list{padding:14px 10px;overflow:auto;border-right:1px solid var(--line);background:#fafbf9}.workspace-compact .ink-customer-list>h2{font-size:13px;display:flex;align-items:center;justify-content:space-between;margin:0 2px 14px;gap:6px}.workspace-compact .inbox-collapse-list{font-size:10px;border:0;background:transparent;padding:3px;min-height:0;color:var(--muted)}.workspace-compact .ink-customer-list input[type=search]{font-size:12px;padding:8px;width:100%;margin-bottom:10px}.workspace-compact .ink-customer-list .session{padding:12px 10px;font-size:13px;border:1px solid transparent;border-radius:6px;background:none;margin-bottom:3px}.workspace-compact .ink-customer-list .session.selected{border-color:#e0d6bf;background:#f3eee2;box-shadow:none}.workspace-compact .ink-customer-list .session small{font-size:11px;margin-top:3px}.workspace-compact .ink-conversation>.ink-message-thread{padding:0;display:flex;flex-direction:column;overflow:auto;background:white}.inbox-toolbar{position:sticky;top:0;z-index:3;display:flex;align-items:center;gap:10px;height:54px;min-height:54px;padding:10px 16px;background:#fff;border-bottom:1px solid var(--line)}.inbox-toolbar>h2{flex:1;font-size:14px!important;padding:0!important;border:0!important;position:static!important;margin:0;overflow:hidden;white-space:nowrap;text-overflow:ellipsis}.workspace-compact .inbox-toolbar button{font-size:11px;min-height:28px;padding:4px 8px;white-space:nowrap;background:#fff}.workspace-compact .ink-message-thread .chat-timeline{padding:18px 22px;gap:14px;margin-top:auto;flex-shrink:0}.workspace-compact .chat-bubble{max-width:min(82%,46rem);padding:10px 13px;line-height:1.7;border-color:#e0e4df;background:#f4f6f3;box-shadow:none}.workspace-compact .chat-entry--outgoing .chat-bubble{background:#f2ecd9;border-color:#e1d5b5}.workspace-compact .chat-message-meta{font-size:10px;gap:4px 8px}.workspace-compact .chat-message-status{font-size:10px;max-width:82%;line-height:1.5}.workspace-compact .chat-timeline-notice{font-size:10px;max-width:90%;padding:7px 10px;background:#fafbf9}.workspace-compact .ink-conversation>.ink-review-pane{padding:0 14px 14px;border-left:1px solid var(--line);background:#fafbf9!important;overflow:auto}.inbox-detail-header{display:flex;align-items:center;gap:8px;position:sticky;top:0;z-index:3;background:#fafbf9;padding:14px 0 10px;margin:0 0 10px;border-bottom:1px solid var(--line)}.inbox-detail-header h2{flex:1;margin:0;font-size:13px}.workspace-compact .inbox-detail-header button{font-size:10px;min-height:24px;padding:3px 6px}.workspace-compact .ink-review-pane .reception-current{padding:10px 12px;border:1px solid var(--line);background:white;border-radius:6px;margin:0 0 12px}.workspace-compact .reception-current>strong{font-size:15px}.workspace-compact .reception-current p{font-size:11px;line-height:1.65;margin:6px 0}.workspace-compact .reception-current>a{font-size:11px}.workspace-compact .ink-review-pane .reception-actions{gap:6px;margin:0 0 12px}.workspace-compact .reception-actions button{font-size:11px;min-height:30px;padding:6px 8px}.workspace-compact .reception-summary{padding-top:12px;margin:0 0 10px}.workspace-compact .reception-summary>h3{font-size:12px}.workspace-compact .reception-summary>.muted{font-size:10px;margin:0 0 12px}.workspace-compact .reception-results{font-size:12px;gap:9px 10px}.workspace-compact .reception-three-results dd{font-size:16px}.workspace-compact .reception-quiet{font-size:10px;line-height:1.6}.workspace-compact .reception-attention-note{font-size:11px;line-height:1.65;padding:9px 10px;background:#faf7ee}.workspace-compact .reception-records summary{font-size:11px}.workspace-compact .reception-record{font-size:11px;line-height:1.65}.workspace-compact .reception-record strong{font-size:12px}.workspace-compact .ink-review-pane .card{padding:12px}.workspace-compact .ink-review-pane button{min-height:28px}
/* Consistent task lists, grouped settings and a compact product stepper. */
.workspace-compact [data-route=matters]>.reason{margin:8px 0}.workspace-compact [data-route=matters]>a{font-size:12px;display:inline-block;margin:0 0 12px}.workspace-compact [data-route=matters]>select{margin:0 0 14px;min-width:150px}.workspace-compact [data-route=matters] [role=group]{max-width:960px;padding:16px}.workspace-compact [data-route=matters] [role=group] h2{font-size:14px}.workspace-compact .matter-decision{border-top:1px solid var(--line);margin-top:12px;padding-top:10px}.matter-decision summary{font-size:12px;color:#806734;cursor:pointer}.matter-decision>p{font-size:12px}.matter-decision textarea{max-width:700px}.matter-selected{border-color:#b69a61!important}.workspace-holds{border-top:1px solid var(--line);padding:14px 0;margin-top:18px}.workspace-holds>summary{font-size:12px;cursor:pointer}.workspace-holds>.card{margin-top:12px}.workspace-settings{max-width:1100px;display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;align-items:start}.workspace-settings>.card{padding:16px 18px}.workspace-setting-row{display:grid;grid-template-columns:1fr auto;gap:3px 12px;padding:13px 0;border-top:1px solid var(--line)}.workspace-setting-row strong{font-size:13px;font-weight:550;color:var(--ink)}.workspace-setting-row small{grid-column:1;color:var(--muted);font-size:11px}.workspace-setting-row>span{grid-column:2;grid-row:1/3;align-self:center;color:#a1a69c;font-size:18px}.workspace-setting-row:hover strong{color:#806734}.workspace-compact .catalog-layout{grid-template-columns:220px minmax(0,1fr);gap:18px}.workspace-compact .catalog-step-content{max-width:1060px}.workspace-compact .catalog-step-content>h2{font-size:16px;margin-bottom:5px}.workspace-compact .catalog-step-content>p{font-size:11px;margin-bottom:10px}.workspace-compact .catalog-step-nav{gap:3px;margin:10px 0 14px;border-bottom:1px solid var(--line);padding-bottom:8px}.workspace-compact .catalog-step-nav button{border:0;min-width:90px;min-height:30px;font-size:11px;padding:6px 7px;flex:0 1 auto;background:transparent;color:#7a8076}.workspace-compact .catalog-step-nav [aria-current=step]{background:#f1ead9;color:#735c2c;font-weight:600;box-shadow:none}.workspace-compact .catalog-saved-row{padding:12px 0}.workspace-compact .catalog-step-actions{padding:10px 0;gap:8px}.workspace-compact .catalog-product-choice{font-size:12px;line-height:1.6;white-space:normal;overflow-wrap:anywhere}.workspace-compact .catalog-product-list{gap:5px}.workspace-compact .catalog-active-step .catalog-form{max-width:760px}.workspace-compact .catalog-active-step .catalog-form textarea{min-height:110px}
@media(min-width:761px) and (max-width:1150px){.workspace-compact [data-account-observed-inbox][data-details-visible=true] .ink-conversation{grid-template-columns:210px minmax(0,1fr)}.workspace-compact [data-account-observed-inbox][data-list-visible=false][data-details-visible=true] .ink-conversation{grid-template-columns:minmax(0,1fr)}.workspace-compact [data-account-observed-inbox][data-details-visible=true] .ink-review-pane{position:absolute;right:0;top:0;width:300px;z-index:8;box-shadow:-8px 0 24px #00000010}.workspace-company{max-width:150px}.workspace-compact header select{max-width:150px}}
@media(max-width:760px){.workspace-compact .inbox-desktop-label{display:none}.workspace-compact .inbox-mobile-label{display:inline}}
@media(max-width:1000px) and (min-width:761px){.workspace-compact .sidebar{width:156px}.workspace-compact .workspace{margin-left:156px}.workspace-compact main{padding:14px}.workspace-compact .workspace>header{padding:8px 14px}.workspace-compact [data-account-observed-inbox] .ink-conversation{grid-template-columns:210px minmax(0,1fr)}.workspace-dashboard-work{grid-template-columns:1fr}.workspace-compact .workspace-settings{grid-template-columns:1fr 1fr}}
@media(max-width:760px){.workspace-compact .sidebar{position:fixed;inset:0 auto 0 0;width:220px;z-index:60;transform:translateX(-100%);display:flex;padding:20px 12px}.workspace-compact.navigation-open .sidebar{transform:translateX(0)}.workspace-compact .sidebar .nav-label,.workspace-compact .sidebar footer{display:block}.workspace-compact .sidebar nav{display:block;overflow:auto;padding:0}.workspace-compact .sidebar nav a{padding:12px;margin:4px 0}.workspace-compact.navigation-open .workspace-nav-cover{display:block;position:fixed;inset:0;z-index:55;width:100%;height:100%;background:#0006;border:0;border-radius:0;color:transparent}.workspace-compact .workspace{margin:0}.workspace-compact .workspace>header{height:48px;min-height:48px;padding:7px 12px;gap:10px}.workspace-compact #workspace-menu{display:block;min-height:28px;padding:4px 7px;font-size:11px}.workspace-compact #workspace-title{font-size:15px}.workspace-company{display:none}.workspace-compact main{padding:12px}.workspace-compact .sales-tabs{display:block;padding:0 0 10px;margin-bottom:12px;overflow:visible}.workspace-compact .sales-tabs>a{display:none}.workspace-section-select{display:block;width:100%;min-height:34px;font-size:12px}.workspace-compact [data-account-observed-inbox]{height:calc(100dvh - 108px);min-height:300px;overflow:hidden}.workspace-compact [data-account-observed-inbox] .ink-conversation{display:block!important;border-radius:6px}.workspace-compact [data-account-observed-inbox] .ink-conversation>.card{display:none!important;height:100%;max-height:none;position:static;width:100%;border:0;padding:12px;overflow:auto}.workspace-compact [data-account-observed-inbox][data-inbox-view=list] .ink-customer-list{display:block!important}.workspace-compact [data-account-observed-inbox][data-inbox-view=chat] .ink-message-thread{display:flex!important;padding:0}.workspace-compact [data-account-observed-inbox][data-inbox-view=details] .ink-review-pane{display:block!important}.workspace-compact .inbox-collapse-list{display:none}.workspace-compact .ink-customer-list>h2{font-size:14px}.workspace-compact .ink-customer-list .session{padding:15px 12px;min-height:60px}.workspace-compact .inbox-toolbar{padding:10px;height:48px;min-height:48px;gap:7px}.workspace-compact .inbox-toolbar>h2{font-size:13px!important}.workspace-compact .ink-message-thread .chat-timeline{padding:14px 12px;gap:14px}.workspace-compact .chat-bubble,.workspace-compact .chat-message-status{max-width:92%}.workspace-compact .chat-bubble{font-size:13px;padding:9px 11px}.workspace-compact .ink-review-pane .reception-current{padding:13px}.workspace-compact .inbox-detail-header{padding:8px 0 12px}.workspace-compact .reception-current>strong{font-size:16px}.workspace-compact .reception-quiet{font-size:11px}.workspace-compact .workspace-settings{grid-template-columns:1fr;gap:0}.workspace-compact .workspace-takeover-host>div{display:block}.workspace-compact .workspace-takeover{display:block}.workspace-compact .workspace-takeover .actions{justify-content:flex-start;margin-top:14px;max-width:none}.workspace-compact .takeover-options{text-align:left}.workspace-today{gap:7px}.workspace-metric{padding:12px 9px;gap:6px}.workspace-metric strong{font-size:23px}.workspace-metric small{font-size:10px}.workspace-dashboard-work{grid-template-columns:1fr;gap:0}.workspace-onboarding{display:block}.workspace-onboarding li{margin-bottom:10px}.workspace-compact .catalog-layout{grid-template-columns:1fr;gap:12px}.workspace-compact .catalog-layout>.card{position:static;padding:12px}.workspace-compact .catalog-product-list{max-height:140px;margin:8px 0}.workspace-compact .catalog-product-choice{padding:8px}.workspace-compact .catalog-step-nav{display:flex;flex-wrap:wrap;gap:3px}.workspace-compact .catalog-step-nav button{min-width:0;font-size:10px;padding:5px 7px}.workspace-compact .catalog-active-step>.card{padding:13px}.workspace-compact table{min-width:440px}.workspace-compact .card:has(>table){overflow:auto}.workspace-compact .workspace-settings .card{margin-bottom:12px}}
body.workspace-compact [data-account-observed-inbox].card{padding:0;border:0;background:transparent}
.r2478-conversation{border-top:1px solid var(--line);margin-top:14px;padding-top:14px}.r2478-image-composer{margin-bottom:16px}.r2478-image-composer h3{font-size:14px;margin:0 0 8px}.r2478-image-composer>label{display:flex;gap:8px;align-items:flex-start;line-height:1.6;font-size:12px}.r2478-image-composer input[type=checkbox]{width:auto;flex-shrink:0;margin-top:4px}.r2478-image-composer .actions{gap:6px;flex-wrap:wrap}.r2478-recipient{padding:9px 10px;background:#f3eee2;border:1px solid #e0d6bf;border-radius:6px;font-size:11px;line-height:1.7;overflow-wrap:anywhere}.r2478-image-preview{margin:10px 0;border:1px solid var(--line);border-radius:6px;background:#fff;overflow:hidden}.r2478-image-preview img{display:block;width:100%;height:auto;max-height:260px;object-fit:contain;background:#fff}.r2478-image-preview figcaption{padding:7px 9px;display:flex;gap:10px;flex-wrap:wrap;align-items:center;justify-content:space-between;border-top:1px solid var(--line);font-size:11px}.r2478-image-preview small{color:var(--muted)}.r2478-image-records{border-top:1px solid var(--line);padding-top:12px;margin:12px 0}.r2478-image-records summary{font-size:12px;color:#806734;cursor:pointer}.r2478-job-record,.r2478-sale-record{padding:12px 0;border-bottom:1px solid var(--line);font-size:12px;overflow-wrap:anywhere}.r2478-job-record>strong,.r2478-job-record>small,.r2478-sale-record>small{display:block;margin-bottom:6px}.r2478-sale-record>p{line-height:1.7}.r2478-conversation .card label{display:flex;gap:7px;align-items:flex-start;font-size:12px}.r2478-conversation .card input[type=checkbox]{width:auto;flex-shrink:0}.r2478-list-workspace{max-width:1100px}.r2478-list-controls{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}.r2478-list-controls .card{min-width:0}.r2478-list-controls textarea{min-height:130px}.r2478-list-controls label{display:block;margin:10px 0;font-size:12px}.r2478-list-controls input[type=checkbox]{width:auto;margin-right:8px}.r2478-list-controls .actions{display:flex;gap:8px;flex-wrap:wrap}.r2478-list-status{padding:10px 12px;border:1px solid var(--line);border-radius:6px;background:#f3eee2}.r2478-account-choice{max-width:420px;margin-bottom:14px}.r2478-record-section{margin-top:18px}.r2478-record-section h2{font-size:15px}@media(max-width:760px){.r2478-list-controls{grid-template-columns:1fr}.r2478-image-preview img{max-height:340px}.r2478-image-composer .actions button{flex:1;white-space:nowrap}}
.chat-bubble:has(.r2478-image-preview){width:min(320px,82%);padding:8px}.chat-bubble .r2478-image-preview{margin:0}.r2478-image-composer>select{width:100%;margin:8px 0;font-size:12px}.catalog-active-step .r2478-image-preview{max-width:430px}
.workspace-compact .ink-customer-list>select{width:100%;font-size:11px;padding:6px;margin:0 0 7px}.r2478-list-controls textarea:disabled{color:var(--muted);background:#eee;cursor:not-allowed}